Privacy Policy - Hotelier Africa

1. OUR APPROACH

1.1 This website and related services (collectively, the "Site") are operated by Hotelier Africa, a publication and digital media platform managed by Strategic Brand Focus Africa Limited (SBF Africa) ("Hotelier Africa", "we", "us", or "our"). SBF Africa is a communications, media, and business events company headquartered in Africa with regional operations across the continent.

1.2 This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our Site. Some of this information may identify you directly and is referred to as Personal Data. We are committed to protecting your privacy and handling your Personal Data responsibly and in accordance with applicable data protection laws.

1.3 The terms "you", "your", "user", or "visitor" refer to any person who accesses, browses, or uses this Site.

1.4 Any Personal Data you provide to us through the Site, email, event registrations, subscriptions, or other communication channels will be processed in accordance with this Privacy Policy. If you provide personal information relating to another person, you confirm that you have their consent to share such information with us.

1.5 By accessing or using this Site, you agree to our Terms & Conditions and this Privacy Policy. If you do not agree with these terms, you should not use this Site.

1.6 If you have any questions regarding this Privacy Policy, you may contact us at:
Email: info@sbfafrica.com
Operator: Strategic Brand Focus Africa Limited (SBF Africa)

2. CHANGES TO THIS PRIVACY POLICY

2.1 We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. The version published on this Site at the time of your visit will apply.

2.2 Where significant changes are made, we may notify users through the website, email, or other appropriate communication channels. Continued use of the Site after changes means you accept the updated Policy.

3. WHAT INFORMATION DO WE COLLECT?

We may collect and store the following information:

3.1 Information you provide to us

You may provide personal information when you:

Subscribe to newsletters or publications
Register for events, conferences, awards, or summits
Submit nominations or applications
Contact us through forms or email
Participate in surveys, competitions, or promotions

This information may include:

Name
Email address
Phone number
Company / organization name
Job title / position
Country / location
Payment details (where applicable)

3.2 Information collected automatically

We may collect information about how you use our Site, including:

Pages visited
Content viewed
Device type
Browser type
IP address
Date and time of visits

3.3 Information generated from usage

We may analyse user activity to understand audience interests, improve content, and enhance our services, including:

Subscription preferences
Event participation history
Content engagement
Advertising interaction

4. PURPOSES FOR WHICH WE USE PERSONAL DATA

We may use your Personal Data for the following purposes:

To create and manage user accounts or subscriptions
To provide access to publications, newsletters, rankings, and digital content
To process event registrations, award nominations, and conference participation
To respond to inquiries, requests, or applications
To send updates about industry news, events, awards, and publications
To process payments for services, advertising, sponsorship, or event participation
To improve our website, publications, and services
To ensure security and prevent fraud or misuse
To send marketing or promotional communications (only where permitted)
To comply with legal and regulatory requirements

5. SECURITY

We are committed to protecting your Personal Data. We use appropriate technical, administrative, and organisational measures to safeguard information against unauthorized access, loss, misuse, or disclosure. However, because the Internet is not completely secure, we cannot guarantee absolute security of data transmitted online.

6. DISCLOSURE OF USER INFORMATION

We may share your information only where necessary and in accordance with the law, including with:

Our parent company, affiliates, or partners
Service providers (hosting, payment processing, email services, event management)
Advertising and media partners (for marketing or sponsorship activities)
Event partners or co-organizers where required for participation
Legal authorities where required by law
Third parties where you have given consent

We do not sell personal data to unauthorized third parties.

7. INTERNATIONAL DATA TRANSFERS

Because Hotelier Africa operates across multiple countries, your Personal Data may be stored or processed in different jurisdictions. Where data is transferred internationally, we take reasonable steps to ensure it is protected in accordance with applicable data protection laws.

8. COOKIES

Our Site may use cookies and similar technologies to:

Improve user experience
Understand website traffic
Remember user preferences
Deliver relevant content and advertising

By using this Site, you consent to the use of cookies unless you disable them in your browser settings.

9. CHILDREN

This Site is intended for professionals and industry users. We do not knowingly collect personal data from children under the age of 18.

10. LINKS TO OTHER WEBSITES

Our Site may contain links to external websites. We are not responsible for the privacy practices of those websites, and users should review their policies separately.

11. CONTACT

For any privacy-related inquiries, please contact:

Hotelier Africa
Operated by Strategic Brand Focus Africa Limited
Email: marcom@sbfafrica.com
Website: www.hotelierafricamag.com